Warehouse Agent Senior (M/F)

Employment start date as of March 2019

Chicago, IL (United States of America)


The Warehouse Agent Senior is responsible for the safe and efficient physical handling of cargo and mail (incl. documents). She/he works in accordance with the Cargo Handling Manual (CHM) & Ground Operations Manual (GOM).

She/he will provide support and guidance to Warehouse Agents and provide onsite support where applicable.


Within the operational targets set by the Head of Sales & Handling and/or Cargo Supervisor the Warehouse Agent Senior performs the following duties:

  • Physical acceptance, R4C and security check.
  • Storage of cargo.
  • ULD Build-up and monitoring/supporting external staff.
  • Weighing ULD/Trolley.
  • Signing ULD Tag.
  • Physical Breakdown.
  • Storage.
  • Reporting of irregularities (missing, damages, …) and non-declared DGR.
  • Hand over freight to Customer.
  • Works according to documented CHM and GOM procedures.
  • Observes and applies the security requirements of LCAG and local authorities.

People Management/Supervision

  • Assists the Cargo Supervisor in monitoring Warehouse Agents.


  • Performs all other duties assigned or delegated by supervisors.
  • Provides feedback to Warehouse Supervisor.
  • Provides support to Warehouse Agents.
  • Supports, co-operates and communicates with all colleagues.
  • Participate in staff briefings.

Your profile


  • High school diploma/GED required.

Professional Experience

  • 2-3 years of professional experience.
  • High school diploma or equivalent. Experience in warehouse handling favoured.


  • Fluent English required.

Industry knowledge desirable.

Expert Knowledge

  • Qualification according to CHM / GOM

IT Knowledge

  • Computer skills as user.
  • MS office.

Personal Competencies

  • Good Cost consciousness.
  • Good detail oriented.
  • Good Innovation.
  • Strong oral and written communication skills 
  • Good understanding of mathematical concepts.
  • Strong Problem Solving.
  • Strong quality consciousness.
  • Strong productivity driven.
  • Strong reasoning ability.
  • Strong safety and security.
  • Good ability to work under pressure.
  • Strong adaptability.
  • Good assimilation.
  • Good change management.
  • Good conflict skills management.
  • Strong customer orientation.
  • Strong customer service.
  • Strong commitment.
  • Good corporate awareness.
  • Strong flexibility.
  • Strong independence.
  • Strong initiative.
  • Strong intercultural awareness.
  • Strong interpersonal skills.
  • Good judgment.
  • Strong professionalism.
  • Excellent reliability.
  • Strong responsibility.
  • Excellent teamwork.

Level of responsibility

  • Responsible of budget.

Environmental Influences:

  • Must possess permit to work in the U.S.
  • Must possess a valid driver's license.

Airport environment:

  • Must be willing to work shifts/overtime.
  • Must be willing to work under constant time pressure.
  • Must be willing to work under high stress levels.
  • Be able to lift up to 70 lbs.
  • Must be willing to work outdoor weather conditions.
  • Must be willing to work with noise pollution.


  • In accordance with rules and regulations, and given authorities.
  • Authority to sign receipts for cargo or mail in accordance with acceptance and delivery procedures.
  • Authority to sign ULD receipts.
  • Authority to weigh and tag ULDs.


*CV/Resume required.

*Company may provide relocation assistance.

About Lufthansa Cargo AG

Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.
Please apply via Be-Lufthansa.com under the job number P0458V263
If this is you, please apply online.